"I stayed at this hotel with my family and it was honestly perfect. The location is great, the facilities are excellent, and everything is well taken care of. But what truly made the difference for us was the staff. The doormen in particular were incredibly helpful and genuinely kind. I’ve experienced good service at other top hotels before, but here it felt real and sincere. You can actually feel when people truly care, and that was definitely the case here. The staff, especially the doormen, are the reason this hotel deserves a solid 10/10. We would absolutely come back."

"Nothing."

"The location is great and the breakfast had everything you would want."

"The bathroom sink was far away and room service took a little too long to bring what we asked for."

"Staff were excellent, especially Prajita at reception (10 out 10), location of hotel was perfect for access to City Centre Mall which gives you access to Red Line DECC Metro station..."

"Sorry..Nothing to dislike..."

"Loved mostly everything about our stay.. spacious and very clean rooms, so many free toiletries and great location."

"As we opted for an apartment that stated it has a fully equipped kitchen, we were abit disappointed that there was no toaster, washing up liquid, sponges or cereal bowls. One of the bathrooms shower was not working properly. One of the table lamps and switch in the bedroom was not working. Some drawers of the bedrooms were broken with their hinges loose, so we couldnt use them. Even though the rooftop pool was heated slightly, we couldn’t make use of it. The hotel AC was on everywhere and the weather was very windy too. Therefore as soon as you step out the water and get to your apartment on any a different floor, your lips are purple and shivering."

"Its close to everything and the city centre mall and it has the best location in West bay"

"Nothing"

"Fantastic hotel that we would book again. Ibrahim made a stay special long with the hotel reception staff. Room was lovely. Nice restaurants in the hotel. Breakfast excellent. Spas lovely but you can’t mix. Pools lovely. Lots of places to eat near by in the shopping mall. Beach club was very nice. The Londoner bar in the hotel was great, so get on the Tuesday night was amazing. Pizza place downstairs. Just had a great time. Definitely book again. Can’t fault it."

"Nothing"

"The hotel was great. Staff were always accommodating and we would stay there again. We did not choose the breakfast option. However there is a lovely coffee shop on the property that we went to daily. The best pastries and coffee. The location of the hotel was ideal, close to all the tourist sights, a mall and a Metro."

"Aucun."

"Second time staying here. Love the Dusit. Great staff, especially Karan at the café. We were always served with a smile. She's such a sweet soul. The beds are huge and the pillows are super comfortable. Rooms are clean, well supplied and super spacious. It's well located and minutes walk from the City Centre mall. It also has a Papa John's pizza at the back of it, serving up delicious cheesy pizza."

"Nothing."

"Very beautiful, spacious, and well-located hotel! A special mention to the staff, who are extremely welcoming and always ready to help!! The receptionists, concierge team and room service were all outstanding. In particular, Mr. Prince, Mr. Wilson and Xavier, as well as the other staff members whose names I didn’t get, all contributed to making our stay truly wonderful. Thank you"

"Aucun."

"We had an excellent stay at this hotel. The staff were absolutely wonderful & friendly, attentive, and always ready to help with a smile. The facilities were amazing and very well maintained, making our stay even more enjoyable. Breakfast was great.We were pleasantly surprised with a room upgrade, and the accommodation was spacious, comfortable, and beautifully set up. Everything exceeded our expectations, and we truly felt welcomed and well taken care of. Highly recommended, and we would definitely love to stay here again!"

"Nothing everything was great"